Last Updated: 2026-04-18

This Privacy Policy explains how PUYUAN ART (“PUYUAN ART,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website https://www.puyuanart.com (the “Site”), contact us, or purchase artworks from us.

PUYUAN ART is operated by Qingdao Puyuan International Trading Co., Ltd., located in Qingdao, Shandong, China.

If you do not agree with this Privacy Policy, please do not use the Site.

1. Personal Information We Collect

We may collect personal information in the following ways:

1.1 Information you provide to us

· Contact details: name, email address, phone number/WhatsApp, and mailing address.

· Inquiry details: artwork ID(s), messages, preferences, and other information you choose to provide.

· Order details: shipping address, recipient name, phone number (for courier delivery), and any delivery instructions.

· Payment details: payment-related information necessary to process your payment. We do not store full payment card details on our own servers.

1.2 Information we collect automatically

When you use the Site, we may automatically collect:

· Device and usage data: IP address, browser type, pages viewed, time spent, referring/exit pages, and approximate location based on IP.

· Cookies and similar technologies: see our Cookie Policy for details.

1.3 Information from third parties

If you interact with our ads or social media pages, we may receive limited information from platforms such as Meta (Facebook/Instagram) or TikTok, subject to their respective policies.

2. How We Use Your Information

We use personal information to:

· Provide customer service, respond to messages, and send catalogs/quotes.

· Process and fulfill orders, arrange shipping, and provide tracking updates.

· Improve the Site, analyze performance, and understand visitor behavior (analytics).

· Deliver and measure marketing and advertising (where permitted by law).

· Prevent fraud and protect our rights, property, and safety.

· Comply with legal obligations (e.g., accounting and recordkeeping).

3. Legal Bases for Processing (EEA/UK and similar jurisdictions)

Where applicable, we process personal information based on:

· Consent (e.g., for marketing cookies).

· Contract necessity (to fulfill your order or respond to your request).

· Legitimate interests (e.g., improving services, preventing fraud), balanced against your rights.

· Legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information only as needed with:

· Service providers (website hosting, IT support).

· Payment providers and banks (to process payments).

· Shipping and logistics companies (to deliver orders and provide tracking).

· Advertising/analytics partners (e.g., Google, Meta, TikTok) where you have consented or permitted by law.

· Authorities or legal parties if required by law or to protect our rights.

5. International Transfers

We are based in China, and your information may be processed in China or in other countries where our service providers operate. We take reasonable steps to protect your information consistent with this Privacy Policy.

6. Data Retention

We keep personal information only as long as necessary for the purposes described above, including legal, accounting, or dispute resolution needs.

7. Your Rights and Choices

Depending on your location, you may have the right to:

· Access, correct, or delete your personal information.

· Object to or restrict certain processing.

· Withdraw consent (where processing is based on consent).

· Opt out of certain marketing or targeted advertising.

To submit a request, contact us using Section 11.

8. Security

We use reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Site may link to third-party sites (social media platforms or external services). We are not responsible for their privacy practices.

11. Contact Us

If you have questions or requests related to privacy, contact:PUYUAN ARTOperated by: Qingdao Puyuan International Trading Co., Ltd.

Website: https://www.puyuanart.com

Email: oriental-art@puyuanart.com

WhatsApp: +8617667508339

Location: Qingdao, Shandong, China

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.